Home Loans

Can we apply for a joint home loan?

Yes. All parties to a joint loan application will need to complete and sign the loan application including employment, assets and liability details as well as sign the loan contracts if approved. Rem…

Jasmine Shillington
Updated by Jasmine Shillington

What happens if I'm deployed and cannot sign loan documents?

If you wish to enter into a loan contract while you're deployed, you will need to registered Power of Attorney. Please seek your own legal advice on this.

Jasmine Shillington
Updated by Jasmine Shillington

Can I choose how often I make repayments?

Yes. You can choose the repayment frequency that best suits you - weekly, fortnightly or monthly repayments for all our home loans. To change your repayment frequency, please contact us on 1300 13 23…

Jasmine Shillington
Updated by Jasmine Shillington

Which home loans offer an offset account?

The following home loans offer a 100% Mortgage Offset account: DHOAS Value Home Loan. DHOAS Standard Variable Home Loan. Value Home Loan. Standard Variable Home Loan. Investment Value Home Loan.

Jasmine Shillington
Updated by Jasmine Shillington

Can I make extra payments on my home loan?

Variable rate home loans: Yes you can make extra repayments with no penalty. Fixed rate home loans: You can only make an additional $10,000 of repayments in any 12-month period without a penalty. For…

Jasmine Shillington
Updated by Jasmine Shillington

Can I redraw money from my home loan?

Yes. If a redraw facility is available with loan and if you’re ahead in your repayments, you will have the option to redraw money (minimum of $500) when you need it. Fees may apply - refer to our Fee…

Jasmine Shillington
Updated by Jasmine Shillington

Is there a penalty for paying out my fixed rate home loan early?

Early repayment break costs are payable if, during a fixed rate period: the whole of the loan to which a fixed rate applies is repaid. In this case, this fee is payable on the date of that repayment,…

Jasmine Shillington
Updated by Jasmine Shillington

How can I find my current home loan interest rate?

You will be able to view your current home loan interest by viewing the account within digital banking.

Jasmine Shillington
Updated by Jasmine Shillington

How do I change my home loan repayment amount?

Direct Debit If you have set up a Direct Debit for your repayment, it will be set for the minimum repayment amount. You can pay extra by setting up a regular payment transfer from your Australian Mil…

Jasmine Shillington
Updated by Jasmine Shillington

How long do I have to build my home with a construction home loan?

The construction period is up to 2 years from the date of settlement for our construction home loans.

Jasmine Shillington
Updated by Jasmine Shillington

What happens with my construction home loan after my house is built?

Once construction on your home is completed, we'll work with you to revert your home loan to one of our other types of loans which suit your needs.

Jasmine Shillington
Updated by Jasmine Shillington

How do the progressive draw downs work for my construction home loan?

Progressive draw down allows you to pay the builder for the construction or renovation in 3 stages as the building work reaches each stage of completion. We will arrange a valuation to conduct progre…

Jasmine Shillington
Updated by Jasmine Shillington

What is a Rate Lock?

A Rate Lock allows you to secure your fixed interest rate for 90 days on an eligible fixed-rate home loan or investment loan application. This means that if fixed rates increase before your loan sett…

Jasmine Shillington
Updated by Jasmine Shillington

Can I extend my Rate Lock?

No. A Rate Lock cannot be extended. If your Rate Lock expires before settlement, you can request a new Rate Lock at the current available fixed rate. A new Rate Lock fee will apply. If you don't requ…

Jasmine Shillington
Updated by Jasmine Shillington

When can I request a Rate Lock?

You can request a Rate Lock at any time before your loan documents are issued.

Jasmine Shillington
Updated by Jasmine Shillington

When is my rate locked in?

Your rate is locked once we receive your completed Rate Lock form.

Jasmine Shillington
Updated by Jasmine Shillington

How do I request a Rate Lock?

Confirm your loan application is eligible. . Submit a Rate Lock request before your loan documents are issued. . Once processed, your fixed rate will be locked for 90 days. . If you need assistance,…

Jasmine Shillington
Updated by Jasmine Shillington

How long does a Rate Lock last?

Your Rate Lock remains in place for 90 days from the date it is processed. If the expiry date falls on a non-business day, it will automatically extend to the next business day.

Jasmine Shillington
Updated by Jasmine Shillington

Which loans are eligible for Rate Lock?

Rate Lock is available on eligible new fixed-rate owner-occupied and fixed rate investment home loan applications. Rate Lock is not available for: Loan restructures or switches . Changes to loan purp…

Jasmine Shillington
Updated by Jasmine Shillington

Is there a Rate Lock fee?

Yes, a non-refundable Rate Lock fee of $750 applies to each rate locked and is payable at the time you submit your application.

Jasmine Shillington
Updated by Jasmine Shillington

What should I consider before choosing a Rate Lock?

A Rate Lock can provide peace of mind if you're concerned about rates increasing before settlement. However, it's important to understand that: The Rate Lock fee is non-refundable. . If you change yo…

Jasmine Shillington
Updated by Jasmine Shillington

Contact