What is Confirmation of Payee?

Jasmine Shillington Updated by Jasmine Shillington

Confirmation of Payee is an industry-wide service designed to help reduce fraud and mistaken payments. It works for domestic transfers within Australia made using a BSB and account number. When you enter payment details, CoP checks them against the information held by the recipient’s bank and tells you if they match. 

This service can: 

  • Guide your decision on whether to go ahead with the payment, re-check the details, or cancel it. 
  • Lower the chances of sending money to the wrong account or falling victim to a scam. 

Confirmation of Payee is delivered by Australian Payments Plus, the organisation behind other trusted payment services including BPAY®, Osko®, eftpos, PayID® and PayTo®. 

How did we do?

I am trying to pay someone and am getting a "no match" outcome. What should I do?

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