Security & Scams

How do I protect my accounts?

You have a responsibility to protect your Visa card/s, internet and mobile banking accounts, devices and passwords / passcode from unauthorised transactions. Password and passcode security Below are…

Jasmine Shillington
Updated by Jasmine Shillington

What should I look out for to reduce the chances of being scammed?

Here are the Top 5 things to look out for: 1. Be aware that scams exist. The more that we report and raise awareness of scams, the more protected we become, which will help to reduce the number of Au…

Jasmine Shillington
Updated by Jasmine Shillington

What should I do if I think I've be scammed?

Cease all contact with the person you’re speaking with - this may either be via a phone call, text, email or messaging app communication. . If a remote access application has been downloaded, turned…

Jasmine Shillington
Updated by Jasmine Shillington

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