How do I set up SMS Alerts?

Jasmine Shillington Updated by Jasmine Shillington

You are able to select to receive SMS alerts related to your bank account such as when your credit card payment is due, when your account balance falls below an amount, etc. 

To set up SMS alerts, log in to Internet or Mobile Banking App. 

Internet Banking

Mobile Banking App

  •  Go into the 'More Services' menu and click on 'Alerts' 
  •  Set up a new alert and choose the account to which it refers 
  •  Select the type of alert you wish to receive. 
  • Go into the 'Setting' menu > select 'Contact Preferences'
  • Authenticate with an OTP
  • Select 'Account Alerts'
  • Choose the 'Account' and 'Alerts' you want to turn on for SMS and/or Email. 

You can edit or change the SMS alerts you receive via Internet or Mobile Banking App at any time. 

We do not charge to use the SMS alerts service. 

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What is a one-time-passcode (OTP)?

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